Privacy Policy

Effective Date: 20/05/2025

1. Introduction

EasyCook respects your privacy and is committed to protecting your personal data.

2. Data Collection

• Account info (username, password, email, mobile)
• Profile data (optional: DOB, dietary info, address)
• Menu & subscription selections
• Payment details (securely processed)
• Technical data (IP, device info)
• Usage data on recipes and tips
• Marketing preferences

3. Use of Data

• Account management and authentication
• Order processing and delivery
• Personalization of content and recommendations
• Marketing with consent
• Customer support and fraud prevention

4. Data Sharing

We share your data only with:

• Service providers under confidentiality agreements
• Legal authorities if required by law

5. Cookies

We use essential, performance, and marketing cookies only after obtaining explicit consent via pop-up.

Users can manage cookie preferences or disable cookies via browser.

6. Data Retention

• Account data retained for 2 years after last activity.
• Payment data retained for 5 years for legal compliance.
• Marketing data retained until opt-out + 1 year.

Users can request data deletion any time; completed within 30 days unless legally required.

7. Your Rights

You can:

• Access, correct, delete your data
• Request portability
• Withdraw consent for marketing
• Opt out of marketing communications

Contact privacy@easycook.com to exercise your rights.

8. Security

We use encryption, access controls, and regular audits to protect your data.

9. Changes to Policy

We will notify you at least 14 days prior to significant changes.